James Neville &

Serving the ocean and inland marine insurance industry with specialized expertise, James Neville & Company operates as a veteran-owned and operated independent marine survey, adjusting, and risk consulting firm. Based in the Southeastern United States with principal offices in Ocala, Florida and a branch office in Galveston, Texas, the company has established itself as a dedicated resource for insurance professionals dealing with complex cargo and logistics claims across multiple transportation modes.

The firm's claims services portfolio spans a comprehensive range of marine and transportation-related matters. Their ocean marine cargo damage investigations cover international shipments moving by sea and air, while their inland marine expertise extends to motor truck cargo damage claims, cargo theft investigations, and vehicle physical damage assessments. The team handles warehouse legal liability claims, motor truck cargo legal liability matters, and marine terminal operators' property and liability issues. Their surveyors also address commercial vessel damage claims, protection and indemnity matters, shipyard and ship repairer's legal liability claims, and recreational marine facilities including marinas and boatyards. This breadth of experience positions them as specialists in both large commercial vessel operations and smaller yacht and small craft damage and liability claims.

James Neville & Company distinguishes itself through its commitment to rapid response and accessibility. The business maintains 24/7/365 emergency services, ensuring that urgent marine casualties and cargo damage situations receive immediate attention regardless of when they occur. For routine assignments, their standard practice involves making same-day contact with insureds and claimants whenever possible, demonstrating a responsiveness that insurance carriers and their clients value in time-sensitive claims situations.

Beyond claims adjusting and marine surveying, the company maintains an active risk consulting practice focused on loss prevention and operational assessments. Their consultants conduct warehouse risk assessments, vehicle fleet operational reviews, and contractors equipment evaluations. They perform motor truck cargo and warehouse legal liability risk assessments, marine terminal operators operational reviews, and shipyard risk assessments. The firm also provides specialized consulting for recreational marine facilities through marina and boatyard loss prevention surveys. Their expertise extends to TAPA (Transported Asset Protection Association) pre-audit consulting for FSR, TSR, and FBSR certifications, helping logistics operations meet international cargo security standards. Additionally, they conduct yacht and small craft insurance surveys and appraisals, serving both the commercial insurance market and individual vessel owners.

While the company's primary focus centers on the Southeastern United States, their service capability extends globally. When international assignments require boots on the ground beyond their immediate service territory, James Neville & Company leverages a worldwide network of independent marine surveyors and adjusters, ensuring their clients receive consistent service quality regardless of where a loss occurs. As members of the National Association of Marine Surveyors, the firm maintains professional standards and industry connections that support their technical capabilities and market reputation throughout the marine insurance and transportation logistics sectors.